Privacy Policy

Infy Care

Privacy Policy

At Sambhavna Clinic, we are committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book consultations, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, age, gender, and location provided during inquiries, appointment booking, or consultations.
  • Health-Related Information: Information shared voluntarily by patients regarding symptoms, medical history, current treatments, lifestyle, and health concerns, strictly for consultation and treatment guidance.
  • Technical Information: IP address, browser type, device information, pages visited, and usage data collected automatically for website performance and security purposes.
2. How We Use Your Information

Your information is collected and used for the following purposes:

  • To provide consultations, supportive Ayurvedic care, and customer support
  • To communicate appointment details, follow-ups, and service-related updates
  • To improve our services, website experience, and patient care quality
  • To comply with legal, regulatory, and ethical requirements
  • For internal record keeping and administrative purposes
3. Medical & Health Data Confidentiality

All health-related information shared with Sambhavna Clinic is treated as confidential. We use this information solely to provide personalized Ayurvedic guidance and supportive care. We do not sell, rent, or commercially exploit patient health data under any circumstances.

4. Information Sharing & Disclosure

We do not share personal or medical information with third parties, except in the following cases:

  • When required by law, regulation, or legal authority
  • When necessary to protect the rights, safety, or property of Sambhavna Clinic
  • With trusted service providers (such as website hosting or communication services) strictly for operational purposes and under confidentiality obligations
5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to maintain high security standards, no method of data transmission over the internet is completely secure.

7. Online & On-Call Consultations

Information shared during online or phone consultations is used only for guidance and record purposes. Patients are advised not to share sensitive personal or financial information unless necessary for service delivery.

8. Data Retention

We retain personal and health-related information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and medical record-keeping standards.

9. Third-Party Links

Our website may contain links to external websites. Sambhavna Clinic is not responsible for the privacy practices or content of third-party sites. We encourage users to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

11. Your Rights

You have the right to request access, correction, or deletion of your personal information, subject to legal and medical record retention requirements. Requests can be made by contacting Sambhavna Clinic directly.

12. Policy Updates

Sambhavna Clinic reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. Continued use of our services indicates acceptance of the revised policy.